localyk2 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains exactly what data we collect, how we use it, who we share it with, and what rights you have over your own information.
These highlights summarise our core privacy principles. The full policy below governs all data practices.
localyk2 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances, ever.
We collect only the personal data that is strictly necessary to operate your account, process payments, and comply with our legal obligations under applicable regulations.
All data transmitted between your device and our servers is protected by bank-grade 256-bit SSL encryption. Your account credentials and payment details are secured at all times.
You have the right to access, correct, export, and request deletion of your personal data at any time. Submit a request to our support team and we will respond within 30 days.
We use only essential, analytics, and preference cookies to run the platform. We do not deploy third-party advertising trackers or behavioural profiling cookies on localyk2.
You will only receive promotional communications if you have explicitly opted in to receive them. You may unsubscribe at any time by contacting our support team.
This Privacy Policy ("Policy") is published by the operator of the localyk2 online casino and sports betting platform, accessible at https://localyk2.cam ("Platform", "we", "us", "our"). It describes our practices regarding the collection, use, storage, sharing, and protection of personal data belonging to users ("User", "Player", "you") who access or register on the Platform.
localyk2 operates primarily for players located in Malaysia — including Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and surrounding areas — and processes personal data in compliance with applicable data protection legislation and international best practices for licensed online gambling operators.
By creating a localyk2 account, depositing funds, or otherwise accessing the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions.
Throughout this Policy, the following terms carry the meanings defined below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, phone number, device identifiers, and financial details. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, or deletion. |
| "Controller" | localyk2 — the entity that determines the purposes and means of processing your personal data. |
| "Processor" | A third-party service provider that processes personal data on behalf of localyk2, such as payment processors, KYC verification providers, and cloud hosting services. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your wishes by which you agree to the processing of your personal data for a stated purpose. |
| "KYC" | Know Your Customer — identity and age verification procedures required under anti-money laundering regulations applicable to licensed gambling operators. |
| "Cookie" | A small text file placed on your device by the Platform to enable session management, performance analytics, and preference storage. |
localyk2 collects personal data through various interactions you have with our Platform. The categories of data collected are described below:
When you create a localyk2 account, we collect:
To comply with anti-money laundering regulations and verify player age, we may collect:
For each deposit or withdrawal processed on localyk2, we collect:
When you access the Platform, our systems automatically collect:
If you contact our support team or correspond with us by any means, we retain:
localyk2 processes your personal data exclusively for the purposes described below. We do not use your data for any purpose that is incompatible with those originally disclosed at the point of collection.
| Purpose | Details |
|---|---|
| Account Management | Creating and maintaining your Player account, processing logins, and providing access to Platform features. |
| Payment Processing | Facilitating deposits via Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and cryptocurrency channels; processing withdrawal requests. |
| Identity & Age Verification | Verifying that you are aged 21 or above and confirming your identity as required by KYC and AML regulations applicable to licensed gambling operators. |
| Fraud Prevention & Security | Detecting suspicious account activity, preventing unauthorised access, investigating potential fraud, and ensuring platform integrity. |
| Regulatory Compliance | Meeting obligations under applicable anti-money laundering laws, gaming regulations, and responding to lawful requests from regulatory authorities. |
| Customer Support | Responding to your queries, resolving disputes, and managing complaints submitted through our 24/7 support channels. |
| Responsible Gambling | Monitoring wagering patterns to identify signs of problem gambling; administering self-exclusion and deposit limit requests. |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve Platform performance, identify technical issues, and enhance the player experience. |
| Marketing Communications | Sending promotional offers, bonus notifications, and Platform updates only to Players who have explicitly opted in to receive such communications. |
localyk2 processes personal data only where a valid legal basis exists. The primary legal bases we rely upon are:
localyk2 does not sell, rent, or otherwise transfer your personal data to third parties for commercial purposes. We share personal data only in the following limited circumstances:
We engage trusted third-party service providers to support Platform operations. These providers process data solely on our instruction and are contractually prohibited from using it for their own purposes. Categories include:
localyk2 may disclose personal data to governmental authorities, regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where required by applicable law or in response to a lawful order. We will notify affected Players of such disclosures where legally permissible to do so.
In the event of a merger, acquisition, restructuring, or sale of localyk2's business or assets, personal data held by the Platform may be transferred to the successor entity as part of that transaction. Players will be notified of any such transfer and their rights in connection with it.
localyk2 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years following permanent account closure |
| KYC verification documents | Duration of account + 5 years (AML regulatory requirement) |
| Financial transaction records | 7 years from the date of each transaction (financial records obligation) |
| Support communications | 3 years from the date of last interaction |
| Usage and technical logs | 13 months from the date of generation |
| Marketing consent records | Until consent is withdrawn, then deleted within 30 days |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any identifiable individual.
localyk2 implements comprehensive technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:
In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected Players, localyk2 will notify impacted users as promptly as reasonably practicable and take all necessary remediation steps.
localyk2 uses cookies and similar session technologies to ensure the Platform functions correctly and to improve user experience. We deploy three categories of cookies:
These cookies are strictly necessary for the Platform to operate. They manage your login session, maintain your account authentication state, and enable secure payment flows. They cannot be disabled without breaking core Platform functionality.
We use anonymised analytics data to understand how players navigate the Platform — which pages are visited most frequently, where users encounter issues, and how long sessions last. This data is aggregated and cannot be used to identify individual players.
These cookies remember your Platform preferences — such as language settings, preferred sports categories, and display configuration — so that your experience is consistent across sessions.
localyk2 does not deploy third-party advertising cookies, social media tracking pixels, or behavioural profiling technologies. You may configure cookie preferences via your browser settings, though disabling essential cookies will affect your ability to log in and use the Platform.
As a data subject, you hold the following rights in respect of your personal data held by localyk2. You may exercise any of these rights at any time by contacting us at [email protected] (plain text — not a clickable link). We will respond within 30 calendar days of receiving a valid request.
Request a copy of all personal data we hold about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data held on your account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we limit processing of your data to storage only while a query or complaint is being resolved.
Request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Object to processing of your data based on legitimate interests, including direct marketing communications you no longer wish to receive.
Withdraw any previously given consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Request human review of any decision made solely by automated means that significantly affects your account or access to Platform services.
localyk2 is strictly an adult platform. We do not knowingly collect personal data from any individual under the age of 21. Our registration process requires users to declare their date of birth, and accounts are subject to mandatory KYC age verification.
If we become aware that an Account has been registered by or on behalf of a person under the age of 21, that Account will be immediately suspended, all Bonus Funds forfeited, and any deposited real-money funds returned to the verified source payment account. All personal data associated with the underage Account will be deleted as promptly as technically and legally possible.
If you believe that a minor has registered an Account on localyk2, please notify us immediately at [email protected] (plain text — not a clickable link).
localyk2 may transfer personal data to service providers or infrastructure partners located outside Malaysia. Where such transfers occur, we ensure that adequate protections are in place, including:
Your personal data will not be transferred internationally unless we have ensured that appropriate safeguards exist and that the rights of Malaysian players are protected throughout.
The localyk2 Platform does not contain links to third-party websites for commercial or advertising purposes. Where references are made to external services (for example, responsible gambling support resources) in plain text form, localyk2 is not responsible for the privacy practices of those organisations.
This Policy applies exclusively to data processed by localyk2. We encourage you to review the privacy policies of any third-party organisations whose services you use in connection with your localyk2 account.
localyk2 reserves the right to update this Privacy Policy at any time. Material changes — those that significantly affect your rights or the way we process your personal data — will be communicated to you by email to your registered address and by a prominent notice on the Platform at least 14 days before the change takes effect.
The "Last updated" date at the top of this page reflects the date of the most recent revision. We recommend reviewing this Policy periodically. Your continued use of the Platform after any amendment constitutes your acceptance of the revised Policy.
For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the localyk2 Data Protection team:
Please include the subject line "Privacy Request" along with your Account username and a description of your request. We will acknowledge receipt within 3 business days and provide a substantive response within 30 calendar days. All requests are handled securely and confidentially by our data protection team.
For account-related queries unrelated to data privacy, our general 24/7 customer support team is available via the same email address. Visit our FAQ page for answers to common account and payment questions.
Return to the localyk2 homepage to explore current games, live sports markets, and the latest promotions available for Malaysian players.
Visit HomepageReview the full Terms & Conditions governing your use of the localyk2 platform, including account rules, bonus terms, and withdrawal policies.
Read T&CFind instant answers to common questions about deposits, withdrawals, bonuses, KYC verification, and account management at localyk2.
View FAQ🔞 For players aged 21 and above only. localyk2 promotes responsible gambling. Play within your means. Visit our Responsible Gambling page for help and resources.